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    If your property has been damaged, here's what you need to know about making a claim:
    • 1 Keep your receipts and estimates
    • 2 Review your policy to confirm coverage
    • 3 Submit a claim form
    • 4 Take photos of your property Damage
    • 1 Have your vehicle inspected by the Bahamas First Motor Engineering Department.
    • 2 Submit a claim form
    • 3 Submit a copy of the police report
    • 1 Submit a claim form
    • 2 Submit a copy of the police report
    • 3 Submit pictures of the damaged vessel
    • 1 Submit a copy of the police report
    • 2 Submit an Incident Report
    • 1 Submit a copy of the police report
    • 2 Submit an Incident Report

    Frequently Asked Questions

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    FGIAB offers the following insurance products: motor, home, commercial, contents, contractors all risk, liability and marine.
    Third Party - Protects you from liability for damage to other people's property and for death or bodily injury to those persons. Third Party, Fire & Theft - Protects you as per Third Party and covers the cost of replacing your stolen or burnt vehicle. Comprehensive - Covers all of the above plus accidental damage to your vehicle including collision and vandalism.
    If you are involved in a motor accident, you should: • Check for injured persons, note the type of injuries and call for the ambulance if necessary, and the police. • Look for witnesses and write down their names and addresses. • Obtain details of the other vehicle(s), namely: the number on license plate and the make, model and color of vehicle. • Get the name, address and phone number of the driver. • Get the name of driver’s insurance company. • When a policeman arrives, write down his/her name and number and answer all questions to the best of your ability. • Do not enter into any agreement to fix the other person’s vehicle, no matter how obvious it is that you are at fault. Simply say that you are insured and refer them to your insurance company or agent. • If your vehicle is disabled and cannot be driven, have it towed to your home if possible, as most towing companies do not tell you about their storage fees which could be $20 or more per day. • As soon as possible, visit your insurance agent with your driver’s license and complete an accident report. • Obtain at least two estimates for repairs to your vehicle (unless you use our Auto-Safe Program).
    Contents insurance covers items in your home that you could take with you when you move - from drapery and carpets to television/electronics and washing machines. It also includes clothing, personal possessions and valuables.
    If you have underinsured your home and there is a loss then the “Average Calculation” will apply. The concept of Average is: For partial damage, all homes that are not fully insured become subject to Average and you are your “own insurer” for uninsured value. Average is the rate-able portion of the full value against the insured value to each and every loss and is calculated as: (Insured value of home/Full value of home) x Loss e.g. Full value of home – $200,000 Insured value of home – $150,000 Loss – $50,000 Average = (150/200) x 50,000 = $37,500 So, of the $50,000 loss, you would be paid $37,500 less any applicable deductible.
    This is the premium discount given to drivers based on their claims history.
    The deductible is the amount that must be paid out of pocket by the policyholder before an insurance provider will pay any benefits. This applies to both Home and Motor policies.
    No, FGIAB offers a flexible payment plan and you can choose several methods: • Post-dated cheques • Credit or Debit Card • Online payments through various banks • Wire Transfers Note that in the event of a claim, all outstanding premiums become due. Remember you must pay your premium on time to avoid policy cancelation.
    There is no grace period for expired insurance policies; your policy should be renewed on the stated renewal date.
    VAT will be charged on the following General Insurance Products (Motor, Commercial, Marine, Liability, and Aircraft) however Residential Property Insurance policies will be VAT exempt.
    The VAT increase of 12% on General Insurance Products became effective as of July 1, 2018.
    Yes, all claims on private dwellings covered under a Homeowner’s Policy will be subject to the inclusion of the 12% VAT charge on repair cost.

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